Полное руководство по пинко
Бонусная система – полно сильная, правда, приветственный бонус мог бы быть как и получше.
After his complaint was submitted, he confirmed that his account had been successfully verified. He then reported that his payment had been approved and later credited. Finally, he confirmed that all his withdrawals had been successfully received. As a result, we had marked the complaint as resolved.
The player's deposit did not arrive into his casino account for over a week. The conplaint was resolved as the player's deposit was credited.
Под лайв-зоной, в правом нижнем углу, расположена кнопка «Билет» – если вы нажмете всегда нее, откроется меню ваших текущих ставок.
The player from Portugal faced repeated rejections for withdrawal requests over the past week despite having completed and accepted account verification.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!
Pino Casino has good bonus conditions and pays out too! But... makes it incredibly difficult to verify and against all reason they ask for a screenshot for every single deposit and that's not enough either, they also want the IBAN and also address etc which I don't get in the screenshot.
The player's withdrawal is delayed for almost a week. The complaint was resolved as the player received his money.
We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.
The player from Germany has been waiting for a withdrawal since click December. The player confirmed she received her winnings.
The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.
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